CAREERS

The secret to our success is our people. At Overmyer Hall Associates, we believe in treating clients like friends, and associates like family. A career at OHA will not only provide you with an opportunity to be part of such a great team, but it will also provide you with learning opportunities to continue to grow your responsibilities.

We seek experienced, results-oriented insurance professionals with a passion for success and a desire to grow.

To apply for a position at OHA, please Contact Us and attach your resume as a PDF or Word Document.

Current Available Positions:

Office Administrator

Office Administrator Job Description

 Position Overview:

The Office Administrator plays a crucial role in our efforts to make Overmyer Hall Associates (OHA) a great place to work, providing extraordinary service to associates and guests of the company.  The Office Administrator is energetic and resourceful, consistently supporting the day-to-day operations of the company, and is a key client-facing role at OHA.  The candidate will take ownership of our office space and activities, and perform administrative and office support for multiple departments within OHA.

Major Responsibilities

Office Support

  • Ensure the office is in pristine condition for our associates and guests
    • Order supplies, coordinate with cleaning crew, maintain appropriate levels of snacks and drinks, and keep the office neat and well organized
  • Professionally greet and direct all office visitors
  • Field phone calls in to the main line and direct to the appropriate associate
  • Plan and coordinate any internal or office events
    • Order lunches, coordinate catering, set up conference rooms, clean up, book any off-site reservations
  • Coordinate with building management for any facilities issues

Administrative Duties

  • Open, scan and distribute mail within the same day. Ensure scans are readable, accurate and assigned to the proper employee
  • Assist with mailing insurance certificates
  • Place all outgoing mail in proper area by noon Monday thru Friday and again at 5pm on Friday
  • Distribute faxes as needed to proper service staff
  • Coordinate attendance and tickets for OHA sponsorships and other events
  • Perform executive assistant responsibilities as assigned by partners
    • Calendar coordination, dictation, special projects

Accounting Support

  • Sort, stamp and deliver OHA checks to staff accountant by 4:00pm
  • Print and mail or email client invoices as directed by Client Managers
  • Reconcile company American Express statements each month

Branding

  • Serve as the point of contact for the OHA third party ad agency
  • Work with agency on ad placements, marketing materials and company photography
  • Maintain OHA social media accounts and company website

Information Technology

  • Office administrator for ShoreTel Phone System
  • Become proficient with office AV equipment, printers and copiers, and provide training to new associates
  • Assist office personnel in IT ticketing and issue resolution
  • Serve as point of contact for 3rd party IT support provider
  • Order and maintain appropriate inventory of IT equipment and supplies’

Human Resources

  • Support the onboarding of new associates
    • Set up workstations, order business cards, set up IT credentials
  • Maintain shared time-off calendars
  • Support insurance licensing requirements with third party provider

Expectations:

  • Willingness to embrace and be a champion of Our Culture
  • Maintain OHA high standards of professionalism
  • Ability to deal appropriately with confidential information
  • Willingness to work effectively across multiple departments
  • Prior experience in a similar position
  • Experience operating a multi-line phone system
  • Proficient with Microsoft Office programs such as Word, Excel, Outlook and PowerPoint
  • Proficient with Photoshop
  • Work business hours from 8:00AM to 5:00PM
  • Take lunch away from desk at designated time
  • Wear headset any time away from desk while within office limiting “forwarding”
  • Coordinate Front Desk back up if away for extended period of time
Assistant Client Manager

Assistant Client Manager

                                                                                                                                                                                                         

PRIMARY FUNCTIONS:

  1. Provide assistance to Account Managers and Producers in handling and processing of new and renewal commercial lines business.
  2. Provide customer service to clients as assigned and requested.

MAJOR RESPONSIBILITIES

  1. Coordinate expirations with Account Manager and Producer to obtain renewal and/or new business information.
  2. Maintain expiration lists.
  3. Issue Certificates of Insurance and handle endorsement requests.
  4. Check new and renewal policies for accuracy in rating, typing, coverages, signatures and input these transactions to generate billing invoices. Ensure these items are delivered to the client.
  5. Maintain client data in Agency Management System (Applied’s Epic Version) in accordance with agency procedure manual.
  6. Issue Auto ID Cards
  7. Prepare proposals
  8. Receive phone calls from clients and companies regarding coverage, claims, or administrative problems and comply with the request and/or refer to the producer only when necessary.
  9. Maintain a suspense system within Agency Management System to follow up on outstanding orders, correspondence, reports to follow up appropriately.
  10. Be familiar with and follow agency E&O guidelines.
  11. Run motor vehicle reports and determine driver eligibility.
  12. Perform special projects at management’s request.

QUALIFICATIONS

  1. Must be a self-starter, imaginative and creative with great communication skills both verbal and written.
  2. Must have a high sense of urgency.
  3. Willingness to obtain Property and casualty license during the training process.
  4. Knowledge of Microsoft Excel and Word.
  5. Strong organizational and prioritization skills with ability to effectively manage multiple tasks.
  6. A desire to live by “Our Culture